Health
Every individual calls upon health services at some point. Providers across a multitude of professions in millions of locations. Treatments coming from both private and public sectors. Costs covered by insurers plus government funds and billions of records to be managed. Information held on each individual is fundamental. Engaging with those individuals efficiently and effectively a must. Mastersoft can add value on both counts.
Medicare Australia plays an integral role in the Australian health sector, one of it's core objectives being to assist in improving health outcomes. Australia is a large country and its resident population of 22 million, while located primarily in its cities and coastal fringes, is also spread across the continent in remote communities. This presents a range of service delivery challenges. Mastersoft were delighted to turn challenges into opportunities through improved citizen data solutions.
As one of the Government’s most vital service providers, it’s crucial Medicare Australia have a clear view of the citizens they serve and where they are interacting. Mastersoft was brought in to help eliminate data inconsistencies and standardise addresses across business applications. This helps to position for delivery for initiatives aimed at streamlining access to a wide range of services.
Medicare Australia chose Mastersoft for its flexible and professional approach to helping get the best end results with citizen records.
The components of Harmony’s software suite that have initially gone in to Medicare Australia make it easier for information on individuals to be entered, validated and matched geographically with spatial data. Harmony's Web Services can be readily utilised for Postal delivery point identification and, furthermore, the Open Architecture, Customer Information Quality outputs and scalable integration pathways, are ready to meet ongoing needs. The capacity for high volume throughput and the in-built automatic exception handling also make for greater efficiencies.
