Support Services
Solutions are supported by a host of ongoing services post implementation including:
- Technical assistance
- On-site support
- Product enhancements
- Regular support review sessions
- Technical user documentation
- Product upgrades
Technical Assistance
For customers with maintenance agreements, our technical centre is reached by creating a support request. Log in to create your request.
If you do not have a log in, please email info@mastersoftgroup.com or telephone on:
Australia 1800 236 096 New Zealand 0800 367 674
Training
We understand the importance of effectively training end-users and administrators for the ongoing success of your solution. Our consultants hold regular training and review sessions on-site and can also tailor training materials and activities to your specific requirements. To find out more about our training offerings email info@mastersoftgroup.com.
Other Services
Depending on your requirements, we are able to offer a wide range of on-site services, including project management, testing, technical architecture and application development.
