Meet the Team
The Mastersoft team boasts vast experience in information management, software development and business intelligence.
With expertise across a range of information management technologies, architectures and solutions, we are committed to delivering excellence in customer data management to our customers.
General Manager / CTO
Rick has worked in the information industry for more than four decades across the majority of industry sectors in Australia, New Zealand, Europe and North America.
In the past ten years Rick has focussed on the development of business and technical architectures for customer and relationship management. Rick’s deep knowledge and considerable achievements include CRM, Frequency Marketing, Value/Risk Classification, Customer Segmentation, Campaign Management and Marketing Analytics and Business Intelligence.
Head of Customer Support and Testing
Having worked in Asia, the Middle East and Australia in banking and software development, Engramar has deep expertise in all aspects of software development lifecycle management, including test management, systems analysis and product release management.
Engramar’s passion for his work is evident in his continued push to improve Mastersoft products, with a focus on delivering the best possible service to our clients. Engramar is committed to guaranteeing superior quality products without impacting time to market.
Head of Product Development
Chao leads our development team; they are responsible for Mastersoft’s products. Chao and his team are focussed on development of new technologies and products and the continuous improvement of the entire Mastersoft catalogue. The team are highly skilled and enthusiastic and are always looking to push the boundaries for innovation, performance and reliability.
Chao has over 15 year’s professional experience in development and research. Starting as a senior developer at Mastersoft a few years ago, Chao has successfully led several product development innovations. Before joining Mastersoft, Chao had done extensive research and development in data integration and mining and acquired his doctor degree at University of Technology, Sydney.