Meet the Team

James Smith

Chief Executive Officer

James gained a deep understanding of the importance and true value of ‘knowing your customer’ when he was Head of Retail Credit and Risk for a major international financial group.  He is applying these insights to focus the company on adding business value to its Mastersofts’ clients. James takes great pleasure in leading the talented team at Mastersoft and integrating the company’s skills and tools with other parts of the group.

Edward Slack

Chief Financial Officer

An FCA, PWC (Paris) trained and an INSEAD MBA with distinction, Edward Slack is a highly regarded commercial and operational Chief Financial Officer, with 30 years C-Level commercial experience in major international organisations, including a highly successful IPO on the London Stock Exchange.

Edward joined VIX Verify as CFO in mid-2013. His responsibilities include shared financial management, contract and administrative services across the VIX Verify Global companies, including VIX Verify International, Edentiti, greenID and the Mastersoft Group.

Rick Clark

General Manager Professional Services and Product Development

Rick has worked in the information industry for more than four decades across the majority of industry sectors in Australia, New Zealand, Europe and North America.

In the past ten years Rick has focussed on the development of business and technical architectures for customer and relationship management.  Rick’s deep knowledge and considerable achievements include CRM, Frequency Marketing, Value/Risk Classification, Customer Segmentation, Campaign Management and Marketing Analytics and Business Intelligence.

Shirley Jackson

Sales and Marketing Manager

Shirley has over 25 years’ experience delivering value based outcomes through Cloud/SaaS software solutions. As the head of sales at Mastersoft, Shirley is passionate about creating and delivering game changing solutions which enable organisations to transform their relationship with their customers, partners and providers to offer a personalised interaction recognising the uniqueness of that relationship.

Shirley has worked in both direct and indirect business roles across UK, Europe, Russia, US, China, Singapore and India. Her experience spans enterprise customers and partners across multiple industry sectors, such as finance, banking, insurance, government, telecommunications, retail and fast moving consumer packaged goods (FMCG).

Engramar Bollas

Head of Customer Support and Testing

Having worked in Asia, the Middle East and Australia in banking and software development, Engramar has deep expertise in all aspects of software development lifecycle management, including test management, systems analysis and product release management.

Engramar’s passion for his work is evident in his continued push to improve Mastersoft products, with a focus on delivering the best possible service to our clients.  Engramar is committed to guaranteeing superior quality products without impacting time to market.

Chao Wang

Head of Product Development

Chao leads our development team; they are responsible for Mastersoft’s products. Chao and his team are focussed on development of new technologies and products and the continuous improvement of the entire Mastersoft catalogue. The team are highly skilled and enthusiastic and are always looking to push the boundaries for innovation, performance and reliability.

Chao has over 15 year’s professional experience in development and research. Starting as a senior developer at Mastersoft a few years ago, Chao has successfully led several product development innovations. Before joining Mastersoft, Chao had done extensive research and development in data integration and mining and acquired his doctor degree at University of Technology, Sydney.