Mastersoft Blog

Harmony Hosted 1.10.2 Release

We are pleased to announce the release of Harmony Hosted 1.10.2 Here is a summary of the main features of the this release. Exposing of position field in both address lookup and cleanse address functionalities Additional fields added to determine address match level (i.e. point, street or locality level). Introduction of unknown field in Cleanse API Additional field added for unknown characters. In example; “XYZ 220 George Street, Sydney, 2000” The additional fields would allow the “XYZ” to be saved for potential further use.  Allow date range filtering in Self-Service…

Read this post

Smoke Alarms Australia – Validating high-volume property addresses with speed and accuracy

The Challenge Smoke Alarms Australia is the country’s leading and longest running residential smoke alarm specialist. Established in 2005, Smoke Alarms Australia has partnered with more than 800 real estate agents across the country, installing and maintaining smoke alarms for properties under their management. Property owners and real estate agents across Australia seek Smoke Alarms Australia specialist expertise in installing smoke detectors and checking them for correct positioning and proper functionality.  Their services help the real estate industry meet their legal obligations to comply with Smoke Alarm legislation and manage…

Read this post

Harmony Hosted 1.9.4 Release

We are pleased to announce Harmony Hosted 1.9.4  Here is a summary of the main features of the this release. Introduction of the Reverse lookup functionality. This feature is a frequent request from our customers. It allows you to look up an address using a persistent identifier such as DPID, GNAF PID and CNAR ID.  Creation of new configurable address component as part of API lookup Introduction of a configurable option to standardise address components as part of the address output. Ability to separate Postal Type and Postal Number Postal…

Read this post

Maggie Beer selects Harmony Hosted for eCommerce Address Validation Service

Maggie Beer Products looks to improve online customer experience with Harmony Hosted Rapid Address Validation Mastersoft is pleased to announce that it has added the online retail site of Maggie Beer Products (www.maggiebeer.com.au) as a customer for its Harmony Hosted Rapid Address Validation Service. Maggie Beer Products was founded by Maggie Beer, legendary Australian cook, food author, restaurateur and food manufacturer, and her husband, Colin. The team at Maggie Beer Products wanted a reliable and scalable address validation service that provided the optimal customer experience and supported the fastest possible ordering…

Read this post

Return to Form: Speeding up Customer Data Entry

For customers visiting your organisation’s website, a smooth and easy journey is critical. Whether shopping through an e-commerce solution, filling out an application or leaving details for a later contact, any delays and disruptions along the way can lead to a negative customer experience and loss of opportunity. In the age we now live in, consumer interactions are all about speed and efficiency. It’s not that we all have less time than we did in the pre-digital era – although that’s undoubtedly a factor – but rather that industry-leading customer…

Read this post