Blog

Harmony Hosted Rapid Address Validation is now rebranded Harmony RightAddress

The Mastersoft team is pleased to announce that the name of Harmony Hosted – our market leading address validation service for websites, mobile applications and Salesforce – will formally change to Harmony RightAddress. This name change takes effect as of 10th December 2018. We are embarking on this change with a keen focus on aligning our brand name with our business objectives and making the most powerful impact for our customers. The Harmony RightAddress brand better reflects our value proposition and connects our product offering with customer needs more effectively….

Read this post

Harmony Suite 2.10 Release

We are pleased to announce the Harmony Suite version 2.10, which comprises many new features and enhancements. Here is a summary of the new features available in version 2.10.  A detailed overview can be found in the Harmony Suite v2.10 release notes. Introduction of GNAF Plus in Harmony Suite GNAF Plus is an enriched version of PSMA’s GNAF dataset. In addition to the existing GNAF attributes appended to an address GNAF Plus provides attributes associated with the address based on the 2016 Census Data SEIFA (Socio-Economic indexes for the Areas)…

Read this post

RightAddress now owned by Mastersoft and powered by Harmony Hosted

Mastersoft Group Pty Ltd (Mastersoft) is pleased to announce the acquisition of RightAddress from SimplicityCRM. Mastersoft, the company behind Harmony Hosted, has been a leading provider of data quality and address validation software services to blue-chip companies, in finance, banking, insurance and superannuation, telecommunications and government across Australia and New Zealand for over 25 years. “We are delighted to pass on RightAddress to the Mastersoft. The time had come when we felt that we couldn’t continue to provide the support and enhancements our address validation customers deserve. Mastersoft has an…

Read this post

Harmony Hosted 1.10.2 Release

We are pleased to announce the release of Harmony Hosted 1.10.2 Here is a summary of the main features of the this release. Exposing of position field in both address lookup and cleanse address functionalities Additional fields added to determine address match level (i.e. point, street or locality level). Introduction of unknown field in Cleanse API Additional field added for unknown characters. In example; “XYZ 220 George Street, Sydney, 2000” The additional fields would allow the “XYZ” to be saved for potential further use.  Allow date range filtering in Self-Service…

Read this post

Smoke Alarms Australia – Validating high-volume property addresses with speed and accuracy

The Challenge Smoke Alarms Australia is the country’s leading and longest running residential smoke alarm specialist. Established in 2005, Smoke Alarms Australia has partnered with more than 800 real estate agents across the country, installing and maintaining smoke alarms for properties under their management. Property owners and real estate agents across Australia seek Smoke Alarms Australia specialist expertise in installing smoke detectors and checking them for correct positioning and proper functionality.  Their services help the real estate industry meet their legal obligations to comply with Smoke Alarm legislation and manage…

Read this post

Harmony Hosted 1.9.4 Release

We are pleased to announce Harmony Hosted 1.9.4  Here is a summary of the main features of the this release. Introduction of the Reverse lookup functionality. This feature is a frequent request from our customers. It allows you to look up an address using a persistent identifier such as DPID, GNAF PID and CNAR ID.  Creation of new configurable address component as part of API lookup Introduction of a configurable option to standardise address components as part of the address output. Ability to separate Postal Type and Postal Number Postal…

Read this post

Maggie Beer selects Harmony Hosted for eCommerce Address Validation Service

Maggie Beer Products looks to improve online customer experience with Harmony Hosted Rapid Address Validation Mastersoft is pleased to announce that it has added the online retail site of Maggie Beer Products (www.maggiebeer.com.au) as a customer for its Harmony Hosted Rapid Address Validation Service. Maggie Beer Products was founded by Maggie Beer, legendary Australian cook, food author, restaurateur and food manufacturer, and her husband, Colin. The team at Maggie Beer Products wanted a reliable and scalable address validation service that provided the optimal customer experience and supported the fastest possible ordering…

Read this post

Return to Form: Speeding up Customer Data Entry

For customers visiting your organisation’s website, a smooth and easy journey is critical. Whether shopping through an e-commerce solution, filling out an application or leaving details for a later contact, any delays and disruptions along the way can lead to a negative customer experience and loss of opportunity. In the age we now live in, consumer interactions are all about speed and efficiency. It’s not that we all have less time than we did in the pre-digital era – although that’s undoubtedly a factor – but rather that industry-leading customer…

Read this post

Using Addresses as The Gateway to Spatial Customer Analysis

  A person’s address is a fundamental part of their identity, and accurate addresses are one of the most valuable pieces of customer data your organisation can obtain. For the effective delivery of all manner of services, it’s the first piece of information on the road to understanding your customers. The address itself is important, but once it is accurately verified and tagged with more specific spatial information, it can serve as the gateway to much deeper analysis based on your customers’ spatial location. Greater understanding of the characteristics of people…

Read this post

Spring Cleaning your Customer Data

 Spring is well and truly underway, and as the weather warms we have entered the traditional time for cleaning in anticipation of another long summer. It’s not just homeowners who can make the most of the changing seasons, however – businesses should use this time as a reminder of the importance of having clean, accurate data. As the digital age has progressed and many businesses have found themselves needing to rapidly implement modern data management solutions, it’s not unexpected that quality has been sacrificed in favour of haste. It’s precisely…

Read this post