Data Quality

With Businesses Producing More Data Than Ever Before, Data Management is Key

Data is important. In many cases it’s the lifeblood of modern organisations, regardless of whether they’re small local companies or large multinationals. While management of this information may have been a non-issue in the past, significant growth is starting to change this. In fact, Oracle has found that organisations are now producing more data than ever before, and research from Telsyte has noted that 70 per cent of Australian organisations with 200 employees or more will become data-driven come 2019. Importantly, the Oracle report stated that this data is also becoming fragmented and inconsistent….

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A Closer Look at the Importance of Data Matching

harmony match

When the information of a customer is entered into a computer system, there’s a good chance that the details will differ depending on who actually enters it. For example, the worker who puts the name of a customer or their address into the system will likely change it due to a number of factors. This could be based on how they’ve heard the name or address spelled in the past, or how the customer pronounces it. There’s really no avoiding this, however, and as long as employees are entering data…

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Determining the Identity of Your Customers

There’s been a veritable information explosion in the past few years, with the amount of data generated by consumers and businesses proliferating significantly. Cisco announced that the global mobile data traffic grew by 69 per cent last year, with Australian traffic alone growing by 52 per cent from mid-2013 to mid-2014. Come 2020, the data that’s created annually will hit 44 trillion gigabytes. International Data Corporation noted that this wider digital universe is doubling in size every two years. Come 2020, the data that’s created annually will hit 44 trillion gigabytes. While…

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Just how Important is Technology and Innovation for Customer Data?

Australia

The need to innovate is something every business will be familiar with, as well as the necessity of adopting new technologies. In fact, a new report from Microsoft has found that small and medium businesses (SMBs) in Australia may need to start looking at other nations in the region for inspiration. More effective mastery of customer data is just one area where businesses need to innovate when it comes to technology, and it can prove to be something that offers lasting benefits. SMBs located Down Under could grow as fast…

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Data is a Core Strategic Asset

Data Governance

Ram Kumar was Mastersoft’s Chief Architect for 8 years.  He is now Director of Enterprise Information Management at IAG. He is an international authority on information management with a long list of achievements too numerous to list here. Here is an interview Ram gave with Leon Young from Aurec that recently appeared on LinkedIn Pulse. In this interview Ram talks about data and information management in its widest and deepest sense: how data drives business outcomes, the data driven organisation, managing unstructured data; and much more. Ram’s views and advice are…

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Why is Quality Customer Data so Important?

Analytics seems to occupy much of the conversation in the data space: There’s often a significant emphasis placed on why businesses need to get started with analytics and the best ways of doing so. To progress data with an analytics strategy is only part of a larger equation, however, as businesses need to begin with quality data. Data analytics is next to useless without a solid foundation. Data analytics is next to useless without a solid foundation of quality information, a database that only contains relevant and accurate data. Businesses…

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Is it Time to Improve the Quality of Your Data?

Big Data

In 2015, collecting data is no longer an issue for companies, thanks to the rapid uptake of new technology. The proliferation of information now means that every organisation has ample opportunities to gather and analyse data in order to drive business performance. According to research from the University of Southern California, the amount of data stored by humans reached 295 exabytes in 2011 – that’s 295 billion gigabytes. Since then, the amount of data has likely increased at an exponential rate. If anything, businesses now have access to an excess…

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How 1 Flawed Single Data Entry Took Down a Telephone Network

The cause of the outage that largely took out Spark’s mobile network yesterday evening has been traced to a corrupted data file sent in error by an Asian phone company. Customers across the country had only about a one-in-four to one-in-three chance of placing calls or texts during the worst of the outage between 5.30pm and 8.30pm, chief operating officer David Havercroft said. Customers from Hamilton north were the worst affected by the fault which also prevented 111 calls being made and took out mobile broadband. Havercroft said the fault…

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The 17 million dollar spelling mistake

It was a 124-year-old Welsh family business which took five generations to build up, yet a blunder over a single letter was all that was needed to cause its collapse, leaving the British government with a £9 million ($17 million) legal bill. A British High Court ruling has found a government department liable for the demise of Taylor & Sons Ltd – all because of a typo. Companies House, part of the Department of Business, Innovation and Skills, erroneously recorded that the Cardiff engineering firm Taylor & Sons Ltd had…

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Spending on Data Infrastructure Continues to Grow, But Data Quality is Key

Across the globe, spending on data infrastructure climbs higher every year. In fact, Gigaom noted that Google alone spent nearly US$11 billion throughout 2014 on real estate, equipment and data centre construction. The fourth quarter alone saw the company’s spending hit $3.5 billion. This isn’t exclusive to the search giant, as other organisations around the world are starting to see the value in access to massive quantities of data, and are taking action to gather it effectively. However, businesses can’t simply lock information in a data centre and expect to derive value…

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