Networks

How 1 Flawed Single Data Entry Took Down a Telephone Network

The cause of the outage that largely took out Spark’s mobile network yesterday evening has been traced to a corrupted data file sent in error by an Asian phone company. Customers across the country had only about a one-in-four to one-in-three chance of placing calls or texts during the worst of the outage between 5.30pm and 8.30pm, chief operating officer David Havercroft said. Customers from Hamilton north were the worst affected by the fault which also prevented 111 calls being made and took out mobile broadband. Havercroft said the fault…

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